Our goal is to create a positive customer experience on a global scale, regardless of the language of communication. LinGO is a multilingual contact center that provides consistent customer service across all contact channels, in different languages.
One of the key factors in establishing cooperation with Voice Contact Center is the fact that we have the knowledge and technical support to achieve specific results. We are flexible and we create each solution according to the needs of our business partner. With our extensive experience, we know how to plan operational activities and resources, how to react quickly to changing needs (e.g. in periods of increased traffic), how to control the realization of tasks to guarantee the highest quality and effectiveness of provided services.
We provide multilingual service for both B2C and B2B customers. We create competent, multi-tasking and multilingual contact center teams for our business partners. We offer customer service in the following languages: English, German, French, Spanish, Czech, Hungarian, Ukrainian and Russian.
LinGO implements numerous projects related to customer service, Helpdesk, sales support, CATI surveys. We deal with the implementation of processes that include not only the multichannel customer service office but also the widely understood front, middle and back-office processes. Thanks to the full flow of know-how and simultaneous preparation of a dedicated multilingual contact center team, each of our services for companies from various industries can be provided in a foreign language.