About Us

A satisfied customer is our business strategy. The aim of our service
is to build a positive customer experience.






Who are we?

Customer commitment is our expertise. Our team consists of specialists with long years of experience and know-how of contact center services. We offer comprehensive, multi-channel, and multi-lingual customer services.

While cooperating with Voice Contact Center, you will gain an effective and reliable business partner, and the contact between your customers and your company will always be advantageous.

We provide over 900 professional contact center points located in four modern operational centers in Warsaw, Łódź, and Lublin, with properly trained teams working remotely.


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operational centers


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contact center points
+ remote work


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years on the market
customer services

We create modern technological solutions supporting automatic customer service, such as Primebot – an intelligent conversation bot that conducts a non-linear dialogue over the phone and chat.

Voice Contact Center is part of the OEX Group, one of the largest entities on the business services market in Poland.
meet OEX Group

Voice Contact Center Team




Ewa Depta

Board Member, Sales Director

Ewa Czarnecka

CEO

Żaneta Lamparska

Site Director in Warsaw

Krzysztof Banaś

Site Director in Łódź

Grzegorz Paterek

Site Director in Lublin

Paulina Zając

HR Manager

Piotr Kempa

Head of AI Division

Sebastian Kowalicki

IT Director

Konrad Sługocki

Finance Manager

Andrzej Wolf

Comms & Marketing Manager

OEX Group

OEX Corporate Group specializes in providing technology and support for sales and customer services. OEX customers include leading Polish and foreign brands in the eCommerce, FMCG, telecommunications, and financial industries.

OEX Group consists of over a dozen companies, employing more than 1,500 people in offices and operations centers located in the largest Polish cities.
The parent company of the Corporate Group is OEX S.A., listed on the Warsaw Stock Exchange since 2005.

More on: www.oex.pl