Fuel and chemical industry
Voice Contact Center has extensive experience in round-the-clock customer service for companies in the fuel industry. The availability of our consultants and on-call duty at any time means that we can respond within seconds.
Based on our many years of experience, we guarantee effective operation of
- Multi-channel customer service offices.
- Contact centers for self-service station customers 24/7.
- Handling breakdown notifications and intervention support.
- Receiving and handling complaints, including the use of video monitoring from fuel stations.
- Handling loyalty programs.
- Servicing fleet customers using fuel cards.
- Back-office activities, e.g. invoicing, customer service.