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Blog

08.04.2025

Multilingual Talent Acquisition for CX Projects at OEX VCC

28.03.2025

Contact Center Audit – From Problem Diagnosis to Practical Recommendations

20.03.2025

When Is an External Contact Center a Better Solution Than an In-House Contact Center?

10.03.2025

When Should You Consider Contact Center Consulting?

05.03.2025

How to Build Customer Loyalty?

28.02.2025

Customer Service Trends for 2025

10.02.2025

Voicebots and Chatbots – Tools for Resolving Customer Issues at First Contact

03.02.2025

Creating Lasting Impact in the Area of CX – 2024 Review by Ewa Czarnecka, CEO of VCC

01.02.2025

How Modern Technologies Are Changing the Contact Center Sector? [2025 Update]