We create a positive customer experience

Relying on the experience of our multilingual consultants supported by voicebots and chatbots, your company will receive the highest level of omnichannel customer service.

We are trusted
by the greatest

Affidea
Rossmann
Circle K
L’Oréal
Generali

Who are we?

We are a team of highly efficient customer experience specialists. Voice Contact Center offers professional customer services. With us, your customers’ contact with your company will always be positive.





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operational centers


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contact center points
+ remote work


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years on the market
customer services


Our Primebot is a conversational bot based on machine learning methods. It can talk on the phone with the customer, responding to their natural speech. By using voicebot, you will gain unlimited scalability and savings of up to 50%.





Effective support for the biggest

„Key for us was the individual approach, operational efficiency and high commitment of the entire VCC team. This translated into high results, very good quality and, most importantly, the satisfaction of our customers”

Kazimierz Wolak, Country Customer Support Center Manager at IKEA Retail

„Reliability and professionalism of Voice Contact Center allow us to recommend this company as an effective and reliable business partner”

BNP Paribas

“Our cooperation runs smoothly and with great commitment, so without a shadow of a doubt I can recommend Voice Contact Center as an expert in its field and, above all, as a trusted business partner.”

Daniel Szczepaniak, Senior Manager Customer Service, Cirkle K Polska

„A reliable and proven outsourcing partner allows us to achieve the adopted objectives and quality standards in an optimal way. (…) The Voice Contact Center team helps us achieve our goal, especially during periods of increased contact from customers”

Anna Chmielewska, Rossmann Customer Service Section Manager

„ Our expectations were and are high. VCC meets them all without complaint. (…) We value and highly recommend cooperation with Voice Contact Center”

Aneta Dmosińska-Małecka, Marketing Manager Poland/SEE Pet Care, Spectrum Brands

The company is part of the OEX Group, one of the largest
entities in the business services market in Poland.