Fuel and chemical industry

Voice Contact Center has extensive experience in round-the-clock customer service for companies in the fuel industry. The availability of our consultants and on-call duty at any time means that we can respond within seconds.

Based on our many years of experience, we guarantee effective operation of

• Multi-channel customer service offices.
• Contact centers for self-service station customers 24/7.
• Handling breakdown notifications and intervention support.
• Receiving and handling complaints, including the use of video monitoring from fuel stations.
• Handling loyalty programs.
• Servicing fleet customers using fuel cards.
• Back-office activities, e.g. invoicing, customer service.