telephone surveys

We carry out CATI and IVR surveys. We have our own research studio and a team of specially selected and trained interviewers. We obtain information effectively, providing our customers with reliable feedback. We are flexible, we see each unusual project as an interesting challenge.

WE OFFER:

• Customer satisfaction surveys
• Market and opinion surveys
• Customer service quality evaluation (mystery shopper)
• Mystery client

We implement CATI and IVR survey projects based on our long experience. We advise our customers on how they can optimise the process of obtaining information from the market. We prepare reports which take into account the specific nature of operation and expectations of our customers.